Privacy policy

 

Principles for the protection and processing of personal data

justinyourhead.eu registered in Slovakia, European Union owned by:

Mgr. Matúš Maťko

admin@justinyourhead.eu

tel. number: +421 917 839 042

(„justinyourhead.eu“ or „we“ or „us“ in the following text)

declares that all personal data (hereinafter also referred to as "data") are treated as strictly confidential and are handled in accordance with the applicable legal provisions in the field of personal data protection.

The security of your personal data is a priority for justinyourhead.eu. We therefore pay due attention to personal data and its protection. In this Personal Data Processing Policy ("Policy"), we inform you about what personal data we collect about you and how we use it.

 

1.Personal data and its processing

1.1 Categories of personal data

If you shop with us we may collect the following data about you:

Name and contact details. Name and surname, email address, billing address, bank transfer details

Country and preferred language.

Data generated by the duration of the contract - products purchased, volume of services provided

 

If you contact us via the contact form we collect the following data about you:

Name and contact details. Name and surname, email address.

Country and preferred language.

 

1.2 Purposes of processing personal data

To provide and improve our services. In order to provide the services we offer and to improve them to your satisfaction, we process your personal data. Specifically, this includes:

Processing orders for goods or services, whether ordered through the website, by email or by telephone. The lawful reason here is necessity for the performance of the purchase contract and, for selected data, for the fulfilment of legal obligations.

Client support. In order to provide client service and to troubleshoot any problems in completing the purchase contract, we process your personal data on the basis of what is necessary for the performance of these contracts.

Communication. We use the collected data in order to communicate with you and personalise it. For example, we may contact you by telephone, email or other means to inform you about the services we provide, the procedures necessary for the successful completion of your order, the status of your registration, the current range of services.

Service Improvement - We use data to continuously improve our services and systems, including adding new features, while making informed decisions using aggregate analytics and business intelligence, all based on our legitimate interest derived from the freedom to do business and the necessity to improve the services we provide to compete successfully. In order to ensure that your rights and interests are sufficiently protected, we use personal data in an anonymised form for the purposes of improvement.

Protection, security and dispute resolution. We may also process data for legitimate interest, which is to ensure the protection and security of our systems and our clients, to detect and prevent fraud, resolve disputes, and enforce our agreements based on legitimate interest.

Marketing offers

We may send you a newsletter by email (commercial communication) regarding similar products and services to those you have purchased.

You can always opt-out of these marketing communications by using the unsubscribe link found in each email. You can also contact us directly by email to unsubscribe.

If you unsubscribe from commercial communications, we will no longer use your electronic contacts for these purposes. We will start using them again as long as you register them or explicitly request them.

We do not carry out fully automated processing that would have legal effects for you.

You have the right to object to this processing at any time free of charge. Contact details are provided at the end of this document.

Processing of cookies from websites operated by justinyourhead.eu. If you have cookies enabled in your web browser, we process behavioural records from cookies placed on websites operated by us for the purpose of ensuring better website operation and for internet advertising purposes. For more information, please refer to a separate chapter of this document.

 

1.3 Transfer of personal data to third parties

Your personal data will only be passed on to third parties or otherwise communicated to you if this is necessary for the performance of the purchase contract, on the basis of a legitimate interest or if you have consented to this in advance.

2. Security of personal data

Your personal data is transmitted to us in encrypted form. We use the SSL (secure socket layer) encryption system. We secure our website and other systems with technical and organisational measures against loss and destruction of your data, against unauthorised persons accessing, altering or disseminating your data.

 

We process and store personal data:

for the time necessary to ensure all rights and obligations arising from the sales contract

 

  1. Processing of payment

Payments for orders placed on justinyourhead.eu are processed using WooCommerce:

WooCommerce Ireland Ltd.
Grand Canal Dock, 25 Herbert Pl
Dublin, D02 AY86
IrelandAutomattic Inc and WooCommerce, Inc are also the joint controllers for some of the processing activities related to Services provided by WooCommerce Ireland Ltd.

WooPayments

 

4.Your rights

If we process your personal data, you can request free information about the processing of your personal data at any time.

If you believe that we are processing your personal data in violation of the protection of your personal data and the statutory data protection conditions, you may request an explanation, request that we remedy the situation, in particular, you may request that we rectify, supplement, delete or block your personal data.

You also have the right to address your request to the Data Protection Officer or the Data Protection Authority at any time.

You may withdraw your consent to the processing of your personal data at any time. If you withdraw your consent to the processing of personal data, your personal data will be deleted or anonymised; however, this does not apply to personal data that we need to fulfil its legal obligations (e.g. to process an order already placed). The destruction of personal data will also take place if the personal data is no longer necessary for the stated purpose or if the storage of your data is inadmissible for other legally stipulated reasons.

 

The European Commission provides a platform for online dispute resolution (ODR):

https://ec.europa.eu/consumers/odr/main/?event=main.home2.show

 

5.Website

5.1 Cookies

Our website uses cookies to make our offer relevant, interesting and user-friendly for you. Cookies are text files that are stored on your computer, smartphone or other device and that are used by your browser. You can find more information about cookies here. We use cookies to:

the correct functioning of the shopping cart so that you can complete your order as easily as possible,

remembering your login details so you don't have to re-enter them,

making our site as personalised as possible to your requirements by tracking your traffic, your movement around the site and the features you use,

Some cookies may collect information that is subsequently used by third parties and which, for example, directly support our advertising activities ("third party cookies"). For example, information about the products you purchase on our site may be displayed by an advertising agency as part of the display and customization of internet advertising banners on the websites you view. However, you cannot be identified by this information.

 

5.2 Use of cookies

The cookies used on our site can be divided into two basic types: short-term cookies, which are deleted as soon as you stop visiting our site, and long-term cookies, which remain stored on your device for much longer or until you manually delete them (the length of time cookies remain on your device depends on the setting of the cookie itself and the settings of your browser).

 

Cookies can also be divided according to their functionality into:

 

Analytical, which help us improve the user experience of our website by understanding how users use it, conversion, which allow us to analyse the performance of different sales channels,tracking, which in combination with conversion helps us analyse the performance of different sales channels,remarketing, which we use to personalise the content of ads and target them correctly,essential, which are important for the basic functionality of the website.

 

5.3 Rejecting cookies

Setting the use of cookies is part of your internet browser. Most browsers automatically accept cookies by default. You can refuse cookies using your web browser or restrict them to the types you select.

 

5.4 Links

Justinyourhead.eu may link to other websites or use embedded content that contains useful or related information. Please note that these sites may be owned and operated by other companies and organisations and have different security and privacy policies. Justinyourhead.eu has no control over and assumes no responsibility for any information, material, products or services found on or accessible through this website. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

 

6.Contact

If you have any questions, comments or requests regarding this Policy, please do not hesitate to contact us.

 

Contact:

Mgr. Matúš Maťko

admin@justinyourhead.eu

+421 917 839 042

 

7. Effectiveness

This Privacy Policy is effective as of 23 October 2024.

 

8.Changes to the Personal Data Protection and Processing Policy

We may change or update this policy. The current version of this Privacy Policy is always available on the Justinyourhead.eu website and any changes become effective when they are posted on this website.